Don’t Make Me Think: A Common Sense Approach to Web Usability is a book by Steve Krug about some high-level concepts on website design that take real-world users into account. I ordered this book, but I haven’t read it yet. The reviews on Amazon are very favorable, but I initially heard about this book on a tutorial on using AJAX in WordPress for interactive forms.
I really have high hopes for this book, because I like my tech guides with a heavy dose of reality. I’ll let you know when I start digging into it.